I Just Don’t Get It.
System Fail #1
I really don’t understand the world we live in sometimes. I am pretty sympathetic person when it comes to certain things as well a very patient person. But sometimes I just get fired up!
I immediately called the registration office to see if there were any spots still open. A lady answered the phone and I asked nicely, “Do you have any more open spots for the Half Marathon?” She rudely replied, “Yes, we actually have six spots open.” I was like praise Jesus!
“Okay, well can I go ahead and register my husband and me for the race?” She rudely applied again, “Sure, all you have to do is come down to our office and sign up.” I informed her that I lived in Denver and could in no way drive 3 hours to come down to her office to register for a half marathon.
So, I asked, “Well, can you take my credit card information, and I can fax you my registration information along with a LOI (letter of instruction) guaranteeing we will show up for the race?” She again said, “No. We don’t take credit card information over the phone and you must fill out the registration in person so we know it is you.”
Wait a minute. You are telling me that you can’t take credit card information over the phone and you can’t even put my information into your little rude a** computer? Do you know that we live in the 21st century? I am not a terrorist lady. Terrorists don’t run for fun. She just kept saying, “Nope. There is no way I can register you unless you come down to the office. It wouldn’t be fair to the other runners.” WHAT!! What does that even mean? I am trying to run the race you old HAG. I am trying to give you money!!
Seriously, I about lost it. So, I kindly said thank you for your time and informed her that I would no longer be giving money to this event and to give my best wishes to your 1995 event registration system.
System Fail #2
Left a half torn UPS box……
with a note stuck “around” our mailbox……